FAQs

Can I customise my combo/family pack if I do not want some items?

Certainly! You can customize your combo or family pack by swapping out certain items with chia seeds, flax seeds, pumpkin seeds, Kashmiri wildflower honey, and Kashmiri kahwa. However, this customization option is available for a minimum order quantity of 50 units. Please note that while you can change the products inside the gift boxes, you won't be able to alter the box printing, the volume of individual SKUs, or the labels of individual SKUs. If you're ready to proceed with customization, just let us know your preferences and we'll ensure your order meets your specifications.


Unable to apply coupon/Invalid Coupon?

Please reach out to us at +91 63637 29018 or via email at thehouseoforigins@gmail.com. Our team will assist you promptly to resolve the issue or provide you with an alternative The House Of Origins coupon code.


What should I do if my payment fails?

Please contact us at +91 63637 29018 or via email at thehouseoforigins@gmail.com. Our team will assist you promptly to find alternative ways to process your online payment or you may opt for cash on delivery with The House Of Origins. We're here to ensure a smooth and hassle-free shopping experience for you.


Can I customise the items I get with my membership?

Currently, we don't have a membership, subscription, or loyalty model in place at The House Of Origins. But we will consider implementing such a program in the future.


Can I use the same coupon on other products?

Each coupon typically has a limit to the number of times it can be applied. However, you can explore other coupons that you're eligible for at the checkout. If you have any questions about specific coupons or eligibility, feel free to reach out to us on +91 63637 29018 or via email at thehouseoforigins@gmail.com. We're here to help ensure you get the best deals available.


Can I combine two or more discounts for the same product?

In general, it's not possible to combine two or more discounts for the same product. However, you can apply the coupon code that provides the maximum discount for your order value. 


Is a gifting option available?

Yes, at The House Of Origins, we offer premium gift hampers containing healthy dry fruits, nuts, and organic seeds. These make excellent gifts for personal occasions such as wedding gift, baby showers, anniversaries, and more. They're also ideal for corporate gifting. If you're looking for a thoughtful and healthy snacking gift box, our options are perfect for spreading joy and well-being.


Are bulk orders available?


Yes, we do offer bulk orders. Please feel free to reach out to us with your specific requirements either by calling us at +91 63637 29018 or by emailing us at thehouseoforigins@gmail.com.


What payment methods can I use?

At The House Of Origins, we offer several convenient payment methods for your purchases. You can choose from the following options:


  1. Cash on Delivery
  2. UPI (Unified Payments Interface)
  3. Wallet Payments
  4. Debit/Credit Card Payments
  5. Net Banking

Can I change my shipping address?

Yes, you can change your shipping address, but only if your order hasn't been dispatched for delivery yet. Once the order is out for shipment, it may be challenging to change the address since it's already in transit. If you need to update your shipping address, please contact us as soon as possible to see if we can accommodate the change before the order is dispatched.


Can I cancel my order?

Yes, you can cancel your order. Please reach out to us promptly via phone at +91 63637 29018 or email at thehouseoforigins@gmail.com to request the cancellation. We kindly ask that you provide the reason for cancellation so that we can better understand and assist you.


Will the shipping costs be refunded if the order is cancelled?

At The House Of Origins, we offer free shipping on all orders. If you cancel your order, the shipping costs won't apply.


How and when will I get my refund for the cancelled order?

Your refund for the cancelled order will typically be processed within 48 hours from the time of cancellation. The refunded amount will be credited back to your bank account through the original payment method used for the purchase. Please note that it may take some additional time for the refunded amount to reflect in your bank account, depending on your bank's processing times.


How to contact customer service?

You can reach The House Of Origins customer support via phone at +919057238854 or email at thehouseoforigins@gmail.com.


How can I track my order?

You will receive an email and a message containing the tracking ID and link to track your order once it's been shipped. Keep an eye on your inbox for this information.


How much does shipping cost?

Shipping is free of charge for all domestic orders at The House Of Origins. However, please note that this free shipping policy does not apply to international orders.


What is the return policy?

Our return policy is simple and hassle-free. If you encounter any issues with your order, please reach out to us at thehouseoforigins@gmail.com. Be sure to include a picture of the product and let us know what was wrong. It's important to inform us within 7 days of delivery so we can assist you with your return requests promptly.


What happens if there has been a delivery mishap (damaged or lost item)?

If you've experienced a delivery mishap such as receiving a damaged or lost item, please don't hesitate to contact us. You can reach us at +91 63637 29018 or via email at thehouseoforigins@gmail.com. Kindly provide us with the specifics of your grievance, including any relevant details or photos if applicable. We will promptly coordinate with our courier partner to investigate the issue and ensure that a new package is sent to you as soon as possible.


Can I exchange my order?

Certainly! If you would like to exchange your order, please follow our exchange policy: Reach out to us at thehouseoforigins@gmail.com. Be sure to include a picture of the product and let us know what was wrong. It's important to inform us within 7 days of delivery so we can assist you with your exchange requests promptly.


Am I secure to use my credit/debit card/net banking details on thehouseoforigins.com?

Absolutely! Your security is our top priority. We have partnered with secure payment gateways to ensure that your credit/debit card and net banking details are fully protected when you make purchases on thehouseoforigins.com. You can shop for our organic products with confidence, knowing that your sensitive information is encrypted and safeguarded throughout the transaction process.


Can I place an order without creating an account?

Yes, you can place an order without creating an account. Creating an account is not mandatory for purchasing on our website.


What if the product I want is not in stock?

If the product you want is currently out of stock, please don't hesitate to contact us. You can reach us at +91 63637 29018 or via email at thehouseoforigins@gmail.com. Kindly provide us with the details of the product you're interested in, and we will notify you as soon as the item is back in stock.


Why are there so many varieties of dried fruits or nuts?

We offer a wide variety of premium dried fruits and nuts directly sourced from their places of origin, including Goan cashews, Kashmiri walnuts, Kashmiri mamra almonds, Californian pistachios, and more. Each variety is carefully selected to ensure the highest quality and unique flavours, providing you with a diverse selection of healthy snacks to enjoy.


Why is there no discount coupon?

During checkout, you'll find available discount coupon codes. If you can't find any, it's likely you've already used them all. Keep an eye out for future promotions, as we update our discounts regularly to ensure the best savings possible.


 

Why are dry fruits soaked in water overnight?

Soak dry fruits in water overnight or for at least 24 hours to reduce their ushnata (heat) and make them easier to digest. This simple step also helps remove phytic acid and tannins, ensuring you get the most nutrition out of your snack.


Why are dry fruits useful?

Dry fruits are beneficial for several reasons. They are rich in essential nutrients such as potassium, magnesium, calcium, zinc, phosphorus, and various vitamins including vitamins A, D, B6, K1, and E. These nutrients help to boost immunity and support overall health. Additionally, dried fruits are high in fibre and antioxidants, which improve blood flow, better digestive health, and decrease risk of various diseases.


Why are dry fruits healthy?

Dry fruits are nutrient-dense snacks rich in fibre, antioxidants, vitamins, and minerals, offering various health benefits. They aid digestion, promote weight loss, support heart and bone health, improve skin, and boost immunity. High in fibre, they aid in satiety and regulate blood sugar levels.


What dry fruits are good for health?

The following dry fruits are good for health:- Kashmiri mamra almonds are rich in vitamin E, magnesium, and healthy fats, promoting heart health and potentially lowering cholesterol. Kashmiri walnuts, abundant in omega-3 fatty acids, support brain health and reduce inflammation. California pistachios, with high antioxidants, fibre, and healthy fats, aid heart health and weight management. Goan cashews offer vital vitamins and minerals like zinc and magnesium, supporting immunity and bone health. Incorporating these dry fruits into your diet can enhance overall health and well-being.


What if I don’t like the product?

If you're not satisfied with our product, please contact us at +91 63637 29018 or email us at thehouseoforigins@gmail.com. Kindly explain what you didn't like and how we could improve. We're committed to ensuring your satisfaction.


Can we expect discounts for bulk orders?

Yes, for orders above INR 7000, you can use the code BULK20 to enjoy a 20% discount on your purchase at The House Of Origins.


What is the shelf life of dry fruits?

Dry fruits and nuts can be stored in an airtight container in a cool, dark place for six to 12 months. Raw nuts last six to nine months in a cool, dry place and can be stored longer in the freezer. Roasted nuts should be consumed within two weeks for freshness.


What is the shelf life of seeds?

Seeds such as flaxseed, sesame, sunflower, or pumpkin seeds can be stored in an airtight container in a cool, dark place for two to three months. To extend their shelf life, you can refrigerate or freeze them.


What steps do you take to ensure that I receive a fresh product?

At The House Of Origins, we guarantee fresh, high-quality organic products through careful sourcing, regular quality checks, secure packaging, and prompt delivery.


In how many days can I expect a delivery?

You can expect delivery within 3-4 working days from the date of placing your order.


I wish to sample your product. What is the minimum order quantity you can ship?

We are able to ship a minimum quantity of 250 grams for individual dry fruits and nuts, or as per the minimum packaging size mentioned on the product page.


Why Choose Premium Dry Fruits?

Choosing premium dry fruits ensures that you're getting organically grown produce, free from harmful pesticides. Premium-quality dry fruits are also devoid of additives or artificial enhancements. They boast a strong natural aroma, and firm texture, and are packaged meticulously to prevent spoilage, offering you the highest quality and freshness.


How To Eat Dry Fruits? What is the right way to eat dry fruits?

The best way to eat dry fruits is to soak them before consumption. Soaking enhances their digestibility by reducing their heat properties and removing phytic acid and tannins, making it easier for our bodies to absorb their nutrition. If soaking is not possible, dry roasting nuts before consumption is a better option than eating them raw. Enjoying a handful of nuts first thing in the morning or as a mid-day or evening snack can help curb cravings and maintain energy levels throughout the day.


Is it ok to eat dry fruits daily?

Yes, it's generally safe to eat dry fruits and nuts daily, but it's important to consume them in moderation as part of a balanced diet. The FDA recommends that adults eat about 30 grams of nuts on most days of the week, which can be broken down into 4–6 servings of unsalted nuts per week. Enjoying a variety of dry fruits and nuts in moderation can provide numerous health benefits without overloading on calories or nutrients.


Which dry fruits need to be soaked?

Dry fruits and nuts like almonds, pistachios, walnuts, raisins, and peanuts can be soaked in water before eating. Soaking nuts can make them easier to digest and increase the bioavailability of nutrients. Different nuts require different soaking times. Here are some soaking times for different nuts:


12 hours: Kashmiri mamra almonds

8 hours: Kashmiri walnuts

6 hours: Goan cashews


Soaking times may vary depending on personal preference and desired texture.


Can we eat expired dry fruits?

It's generally not recommended to eat dried fruits that are past their expiration date. However, if they have been stored properly in an airtight container, they may still be safe to consume for a short period after the expiration date. It's important to inspect the dried fruits for any signs of mold, fungal growth, or spoilage before consuming them. If the fruits appear discoloured, wet, or have an unusual odour, it's best to discard them to avoid the risk of foodborne illness. When in doubt, it's safer to err on the side of caution and avoid consuming expired dried fruits.


How long does dried fruit last once opened?

Once opened, dried fruits can be stored in an airtight container in a cool, dark place for several months to a year, depending on the type of fruit. However, it's best to consume them within a few months to ensure optimal freshness and flavour. Stored in the refrigerator or freezer, dried fruits can last even longer. It's essential to check for any signs of spoilage, such as mold or an off odor, before consuming them.


How long does dried fruit last after the expiration date?

Dried fruits can last for several months to a year after the expiration date if stored properly in an airtight container in cool temperatures. Shelled nuts may last six to nine months past the expiration date, while non-shelled nuts can last for four to six months under the same conditions. However, always check for signs of spoilage before consuming.


Which is best brand for dry fruits in India?

The House Of Origins is a top brand for premium dry fruits in India, offering high-quality, organic products sourced directly from origins. They provide a wide range of premium dry fruits, nuts, and other healthy snacks, all of which are 100% natural and unadulterated. With transparent sourcing and a commitment to quality, The House Of Origins ensures that customers receive the finest ingredients for their snacking needs.


Where to buy dry fruits online?

You can buy high-quality premium dry fruits online from The House Of Origins. With transparent sourcing practices, you can be sure of the origin and quality of each dry fruit and nut, including Kashmiri mamra almonds, Goan cashews, Kashmiri walnuts, California pistachios, and more. Whether you're looking for curated assortments, The House Of Origins provides a convenient way to purchase premium dry fruits online.


Are my dry fruits fake or real?

To ensure the authenticity of your dry fruits, it's crucial to be mindful of their source and quality. When buying dry fruits online, opt for reputable brands like The House Of Origins, which conducts strict quality checks to ensure that each product meets high standards. By choosing trusted brands, you can have confidence in the authenticity and quality of the dry fruits you purchase, providing you with peace of mind and a satisfying snacking experience.


Which company dry fruits are best in India?

The House Of Origins is widely regarded as one of the best companies for premium dry fruits in India. They offer a wide range of high-quality dry fruits sourced directly from origins. With a focus on transparency and quality, The House Of Origins ensures that each product, whether it's Kashmiri mamra almonds, Goan cashews, Kashmiri walnuts, California pistachios, or Kashmiri kahwa, meets stringent standards. Additionally, all their products are organic, 100% natural, and free from adulteration, making them a top choice for consumers seeking premium dry fruits in India.


Where can I find organic dry fruits?

You can find organic dry fruits online at The House Of Origins. Each product, including Kashmiri mamra almonds, Goan cashews, Kashmiri walnuts, California pistachios, and Kashmiri kahwa, is organic, 100% natural, and free from adulteration. With transparent sourcing practices, you can trust The House Of Origins to deliver high-quality organic dry fruits right to your doorstep.